Crown Regency Hotel & Towers

Rooms are fine, but running water is very hot. But it was fine, its bearable.

Overall I had a comfortable stay. I spent so little time in the hotel b/c I was always out; but location was good for everything I was doing. The hotel does need a restoration & updating. Some floors are not in use anymore it seemed. From the locals it used to be the spot to stay prior to the typhoon that hit a couples years ago.

Every year I will visit my family and stayed this hotel. Years ago this hotel was one of the best hotel in the Philippines but now lots of high end or 5 stars were built. And also when the owner of this hotel had died the management had changed. I think I stayed this hotel almost 10 times and most of the time I was in Executive Suite. This year I was in Presidential Suite due to renovation of the place. The night we arrived to the suite it wasn’t ready to check in. It was so dusty, the drape were dirty and the floor as well. So I told the manager and they cleaned it and finished late night because we’ve checked in around 7 PM. The bathroom were nice but it was so dirty and felt disgusting. Manager told me they will clean and change the drape tomorrow. So we went out the following day and came back late afternoon and room still the same, no phone and dirty. So they cleaned it again the moped and they polish the floor and came out nice. They offer me to move to other room still presidential but little smaller what we had. The manager and facility apologizing of what we had experienced and they give whatever we wanted. They gave us fruits unlimited drinks or whatever but big deal. Its nice if they gives us meal of that inconvenienced we had experienced. The great thing of this hotel is the center location going to South or North. Very accessible for public transportation and groceries.

Great sized apartment, kitchen, living area and dining space. Has an upstairs with 2 bedrooms, perfect for a family stay. Apartment was very clean and to a high standard Location is central and many stores and restaurants locally. Also there is a Robinsons supermarket around the corner if you wish to dine in or just get snacks etc. Would definitely use this apartment again

Very nice hotel. Big room, big toilet, clean and excellent service. And it’s in the middle of the center city which is near to hospital, malls, coffee shops, fast food, etc. will surely comeback.

We think this hotel is very nice. Our room is excellent as is the comfort room. Few complimentary things apart from water . No room slippers. Towels are quite good . Two tubes of shampoo and body wash. No liquid in dispenser in shower so take supplied tubes in with you. We forgot to bring our toothpaste as usually there is some supplied. But not here so remember to bring. Breakfast was limited but adequate and that was enough for us . No safe in our room . But adequate space for writing on long phone charging area with chair . My partner decided to try the Sky Walk and thoroughly enjoyed it. There is an outside smoking area on the ground floor near the front entrance.

Pleasantly surprised by the quality of the rooms and staff for how low the price was per night. Just stayed 1 night but rooms were clean and spacious...pool was closed but didn't affect my plans at all and some small things here and there around the property need fixing/renovation but overall very pleased

Had a nice and pleasant stay,staff service was good and professional. Good view from the room,the sink was clogged in the bathroom but got solved by staff quickly. Room was big and spacious The location of the hotel is good right by fuente osmena circle with malls,restaurants etc. Breakfast was ok but could do with abit better selection and variation.